Terms and conditions

1. Website purpose

This website presents public information about El Hamaquero, its rooms, location, sustainability context, transport references and reservation channels. It does not process payments or create direct reservations inside the website.

2. Reservations

Reservation requests are handled through external channels such as WhatsApp and Booking.com. Each external provider applies its own terms, availability rules, cancellation policies and payment conditions.

Main contact channel: +57 316 482 4080 - +57 316 830 7888 .

3. Transport information

Transport schedules, agencies, fees and reference rates are provided as practical orientation for visitors. They may change due to weather, availability, operator policies, dock fees, park fees or other third-party conditions. Confirm transport details before traveling.

4. Public content

Photos, room descriptions, activities and sustainability information are published for informational and commercial purposes. Final availability, room assignment and services must be confirmed through the official reservation channel.

5. External links

This site links to external services, including Booking.com, WhatsApp, Instagram and Google Translate. El Hamaquero does not control the privacy practices, uptime or terms of those external platforms.

6. Cookies and privacy

Language preference and Google Translate are handled according to the site's cookie policy. Review it here: Cookie Policy.

7. Contact

For questions about reservations, transport or published information, contact El Hamaquero through WhatsApp: +57 316 482 4080 - +57 316 830 7888 .